Maintenance Package Add On
Maintenance Package Add On

Kiwivelo

Maintenance Package Add On

$250.00 NZD
$250.00 NZD
Save $-250.00 Sold out
Out of stock
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  • Delivery from $10.00
  • Free click & collect available
  • Finance available

Keep your bike performing at its best

Our Maintenance Package gives you peace of mind knowing your new bike has been professionally assembled, checked, and fine-tuned by experienced mechanics. Designed to keep you riding smoothly and safely, it covers everything from initial setup to post-ride care.

What’s included:

  • Full professional bike assembly and safety check

  • Tune-up and adjustments to gears, brakes, and cables

  • Tyre pressure and wheel alignment check

  • 6-month performance check and re-tune

  • Priority servicing and support from our workshop team

Why choose our Maintenance Package:

  • Extends the life of your bike

  • Keeps performance consistent between services

  • Ensures safety and reliability on every ride

  • Saves time and hassle down the track

How it works:
Add the Maintenance Package when you purchase your bike, and we’ll handle the rest. Our team will complete your setup and get in touch to arrange your first check-up at your nearest KiwiVelo location.

Delivery

  • Orders received before 3pm are normally dispatched the day they are ordered.
  • The standard delivery time for products to be delivered New Zealand postal addresses (excluding bikes) is within 3 working days.

  • All costs associated with delivery are calculated and added at the point of purchase in the shopping cart.
  • Delivery costs are itemised in your account and can be viewed by logging into your account.
  • If your delivery requires further attention, please contact us on 0800 549 483 

Returns

  • We will happily refund or exchange any item purchased on kiwivelo.co.nz.

  • We do not cover returns cost.

  • Returned goods must be unused and supplied with their original packaging undamaged also.

  • If you have paid with card, we will credit the card we have on file for you this may take up to 10 working days to appear as cleared funds.

  • Replacement products normally take 5 days to deliver – provided you have followed our returns procedure correctly.

  • The status of your credit or return can be viewed by logging into your account.
  • For more assistance related to returned items, contact us on 0800 549 483
Q card

Ride now, pay later

Enjoy long-term finance options with Q Mastercard — making it easy to upgrade your bike or gear today and spread the cost over time.

Available in-store and online. Lending criteria, $50 annual Account Fee, T&Cs apply.

Apply today
FREE CLICK & COLLECT
DELIVERY NATIONWIDE
100% KIWI OWNED & OPERATED
FREE CLICK & COLLECT
DELIVERY NATIONWIDE
100% KIWI OWNED & OPERATED
FREE CLICK & COLLECT
DELIVERY NATIONWIDE
100% KIWI OWNED & OPERATED
FREE CLICK & COLLECT
DELIVERY NATIONWIDE
100% KIWI OWNED & OPERATED
FREE CLICK & COLLECT
DELIVERY NATIONWIDE
100% KIWI OWNED & OPERATED
FREE CLICK & COLLECT
DELIVERY NATIONWIDE
100% KIWI OWNED & OPERATED

FAQs

I want to return my purchase! What do I do?

If you are not 100% satisfied, you can return it for a refund within 14 days of purchase within the limitations of our returns policy.

For information regarding the returns process – please review our returns policy. If you need help or clarification on anything related to a return – drop us a line on 0800 549 483. Or email friendly Returns Support

What do you charge for standard shipping an order?

Kiwivelo offers a $5.00 flat rate delivery fee per order.

How long will it be before I receive my order?

Most orders received before 3pm will be dispatched the same day for overnight delivery. You should receive your order within 4 business days.

South Island addresses may take an additional business day to arrive. Please allow additional time for shipments to rural addresses. For more details please view our shipping and delivery page.

Do you do back orders?

Kiwivelo.co.nz does offer back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like a replacement item or like to wait for the stock to arrive. Out of stock orders, will be cancelled unless a replacement item is requested or you are happy to wait for the goods to arrive.

Do you ship to PO boxes addresses?

Unfortunately, we are unable to ship to PO Boxes, please provide us with a physical address.

Do you have a catalogue?

Our catalogue lives right here on kiwivelo.co.nz. We do not provide a printed catalogue currently.

Is it safe to use my credit card on your site?

Shopping at Kiwivelo.co.nz is safe. Our Safe Shopping Guarantee backs every credit card purchase you make at Kiwivelo.co.nz and our site is protected by SSL encryption technology in and we use DPS secure gateway services.

How do I buy things from Kiwivelo.co.nz?

Currently, we can accept the following payment for purchases made at kiwivelo.co.nz.

  • Visa and Mastercard Credit Cards.
  • Bank Transfer (Direct Credit)

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