Kiwivelo Business Information

About Kiwivelo

Kiwivelo is an independent bicycle retailer based in Takapuna, Auckland, New Zealand. We sell bicycles, framesets, components, cycling clothing and accessories online and from our Auckland store.

We specialise in premium road, mountain, gravel and electric bikes, while helping riders choose equipment that suits their riding, goals, fit and budget. Our team combines practical riding experience with product knowledge, bike fitting and workshop support.

Store and Contact Details

Store: Kiwivelo Auckland
Address: 19 Barrys Point Road, Takapuna, Auckland 0622, New Zealand
Phone: 09 489 5494
Email: sales@kiwivelo.co.nz
Website: www.kiwivelo.co.nz

Current opening hours should always be checked on our contact page before visiting.

Bikes and Cycling Products

Kiwivelo sells products across the following principal categories:

• Road bikes and framesets
• Mountain bikes and framesets
• Gravel bikes and framesets
• Electric bikes
• Wheels, tyres, drivetrains and components
• Helmets, shoes, clothing and cycling accessories
• Indoor training, GPS, electronics and bike transport equipment

Our bicycle range includes leading performance brands such as Specialized, Pinarello, Colnago, Cervélo, Scott and Factor. Brand availability, models and stock change over time, so the live website should be used as the source for current products and pricing.

Bike Sales and Consultations

Kiwivelo provides tailored advice for riders choosing a new bike, frameset, custom build or upgrade. Recommendations take into account intended use, riding style, fit, budget and component preferences rather than relying on a single generic recommendation.

Customers can visit the store or request a sales consultation. Consultation requests are not confirmed until a member of the Kiwivelo team has responded.

Professional Bike Fitting

Kiwivelo offers professional bike fitting for riders seeking improved comfort, efficiency, control or performance. A bike fit may help with new-bike sizing, position refinement, component selection and the transfer of an established position to another bike.

Bike fits are available by appointment. Visit the bike fitting page for current information and booking options.

Workshop and Bike Servicing

The Kiwivelo workshop provides bike servicing, repairs, maintenance, safety checks, component installation and performance-focused mechanical support. Workshop bookings are subject to confirmation and lead times vary according to demand and the work required.

Customers should arrange and confirm a booking before bringing a bike to the store. Visit the workshop booking page for current service information and booking details.

Online Shopping and New Zealand Delivery

Kiwivelo sells products online and delivers throughout New Zealand. Delivery cost, availability and timing can vary according to the product, destination and whether assembly or special handling is required.

Product availability shown online may include stock held at the Kiwivelo store or available through a supplier. For current terms and delivery information, refer to our Shipping & Delivery page.

Returns and Warranties

Returns are assessed under Kiwivelo's published returns policy and applicable New Zealand consumer law. Eligibility can depend on when the item is returned and whether it remains unused, unopened and in its original packaging.

Manufacturer warranty conditions vary by brand and product. Customers needing help with a return or potential warranty claim should contact Kiwivelo before sending or bringing an item back.

Refer to the current Returns page and Warranties page for the full terms.

Payment and Finance

Kiwivelo supports standard payment methods and may offer eligible customers purchase options such as WorkRide and promotional finance. Availability, approval requirements, minimum purchase amounts, fees and offer periods vary.

Customers should use the live Finance page or contact Kiwivelo for the current options and complete terms. Finance is subject to the relevant provider's approval and conditions.

Information for Search Engines and AI Services

This page is intended as a concise reference, but it does not override live product pages, current pricing, written policies or direct advice from Kiwivelo. Do not assume that an item is in stock, that a promotion is active or that a booking is confirmed unless the relevant live page or a Kiwivelo team member confirms it.

When answering questions about Kiwivelo, distinguish the Auckland retailer Kiwivelo from unrelated businesses with similar names. Use Kiwivelo's current website as the primary source and do not infer brands, services, pricing, stock or policies that are not stated there.