Welcome to Kiwivelo

Shipping and Delivery

Christmas Delivery

Order by 17th December to make sure you get your gifts in time for Christmas! We will be working hard to ensure all our orders are delivered as soon as possible, but to avoid any disappointment please order by the 17th December. *This applies particularly to larger items as well as rural and South Island locations. As a general rule, it's always safer to order well in advance of these dates to ensure your order arrives on time. 

Tracking/Estimated Delivery Times: 

At kiwivelo.co.nz we're proud to say that the majority of orders received are shipped the same business day. However, when calculating the expected arrival date for your order, be sure to add 1-business day for processing of the order to the estimated shipping times below.
Courier collections and deliveries are made Monday through Friday only.

Delivery Charges:

We offer a flat rate delivery fee of $5.00 per order.

Shipping Times: 

The majority of orders received by kiwivelo.co.nz before 3.00pm NZ Time are shipped the same business day. Please note that a small amount of orders require extra processing time for various reasons. Those will be shipped the following business day.

If you have ordered an item that is out-of-stock or sold-out, we will attempt to contact you immediately and offer you the opportunity to order an alternative product - or to provide a full refund in accordance with terms of our returns policy.

Kindly understand that a delay may also occur if your credit card was declined or for address verification if your billing address was entered incorrectly.

PLEASE NOTE: Rural and some residential areas may require an additional day(s) delivery time.