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Welcome to Kiwivelo
Mode | Lumen (default) | Runtime (default) | VLS Lumen | Runtime |
---|---|---|---|---|
BOOST |
800 |
1:30 |
- | - |
MODE 1 | 550 | 2:45 | 550 - 20 | 2:45 - 77:00 |
MODE 2 | 100 | 13:45 | 550 - 20 | 2:45 - 77:00 |
FL 1 | 100 | 63:00 | 550 - 20 | 14:00 - 226:00 |
Steady FL | 200 | 32:00 | 550 - 20 | 19:45 - 61:00 |
Day FL | 400 | 77:00 | 550 - 20 | 70:00 - 380:00 |
SOS | - | 83:00 | - | - |
*Use the SOS sign for real emergency only!
09 489 5494 (0800 KIWIVELO)
- Orders received before 3pm are normally dispatched the day they are ordered.
- The standard delivery time for products to be delivered New Zealand postal addresses (excluding bikes) is within 3 working days.
- All costs associated with delivery are calculated and added at the point of purchase in the shopping cart.
- Delivery costs are itemised in your account and can be viewed by logging into your account.
If your delivery requires further attention, please contact us on 0800 549 483
- We will happily refund or exchange any item purchased on kiwivelo.co.nz.
- All returns MUST have a completed returns form enclosed which can be found here. This form can be filled out on your device.
- We do not cover returns cost.
- Returned goods must be unused and supplied with their original packaging undamaged also.
- If you have paid with card, we will credit the card we have on file for you this may take up to 10 working days to appear as cleared funds.
- Replacement products normally take 5 days to deliver - provided you have followed our returns procedure correctly.
- The status of your credit or return can be viewed by logging into your account.
For more assistance related to returned items, contact us on 0800 549 483